Terms of Use
Legal Terms and Conditions for PonderFlux Services
1. Acceptance of Terms
Welcome to PonderFlux. By accessing our website at ponderflux.com or using any of our machine learning educational services, you agree to be bound by these Terms of Use. These terms apply to all visitors, users, and others who access or use our service.
If you disagree with any part of these terms, then you may not access the service. These Terms of Use take effect when you first use our website or services.
2. Description of Service
PonderFlux provides machine learning education and training programs designed for professionals seeking to enhance their technical skills. Our services include online courses, workshops, and educational resources focused on artificial intelligence and machine learning technologies.
Service Offerings
- Online machine learning courses and training programs
- Educational content including tutorials, documentation, and resources
- Workshop sessions and practical training opportunities
- Community access for learners and professionals
- Career guidance and professional development support
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time with reasonable notice to users.
3. User Accounts and Registration
To access certain features of our service, you may be required to create an account. When you create an account with us, you must provide information that is accurate, complete, and current at all times.
Account Responsibilities
- You are responsible for safeguarding your account password and all activities under your account
- You must immediately notify us of any unauthorized use of your account
- You may not use another person's account without permission
- Account information must be kept up-to-date and accurate
- You are responsible for all content posted under your account
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
4. Acceptable Use Policy
Users must comply with all applicable laws and regulations when using our services. The following activities are strictly prohibited:
- Using the service for any unlawful purpose or to solicit unlawful activity
- Violating any international, federal, provincial, or state regulations or laws
- Transmitting or uploading viruses or malicious code
- Attempting to gain unauthorized access to our systems
- Harassing, abusing, or harming other users
- Impersonating any person or entity or misrepresenting your affiliation
- Collecting or harvesting personal information from other users
- Using our service for spam or unsolicited communications
Violation of this policy may result in immediate termination of your account and legal action where appropriate.
5. Intellectual Property Rights
The service and its original content, features, and functionality are and will remain the exclusive property of PonderFlux and its licensors. The service is protected by copyright, trademark, and other laws.
Content Ownership
- All course materials, videos, and educational content are proprietary to PonderFlux
- Users may not reproduce, distribute, or create derivative works without permission
- Course materials are licensed for personal educational use only
- Screenshots, recordings, or unauthorized sharing of content is prohibited
- Our trademarks and service marks may not be used without written consent
Any feedback, comments, or suggestions you provide regarding our service may be used by us without restriction or compensation to you.
6. Payment Terms and Refunds
Payment for our educational services is required in advance. We accept various payment methods as indicated during the registration process.
Billing and Payment
- All fees are quoted and payable in the currency specified
- Payment is due immediately upon enrollment unless otherwise arranged
- Late payments may result in service suspension
- You are responsible for any applicable taxes
- Payment methods must be valid and current
Refund Policy: Refund requests must be made within 14 days of enrollment. Refunds are processed based on course completion status and individual circumstances.
7. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our service. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.
Data Handling
- We collect only necessary information for providing our services
- Personal data is protected using industry-standard security measures
- We do not sell or rent your personal information to third parties
- You may request access to or deletion of your personal data
- Educational progress and completion records are maintained for certification purposes
8. Service Availability and Support
While we strive to maintain consistent service availability, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or other factors may temporarily affect service availability.
Technical Support
- Support is provided during business hours Taiwan time
- Technical issues should be reported promptly for resolution
- We provide reasonable assistance with course-related questions
- Response times may vary based on issue complexity
9. Limitation of Liability
In no event shall PonderFlux, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
Our liability to you for any cause whatsoever shall not exceed the amount you paid for the services during the twelve months preceding the claim.
10. Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever including without limitation if you breach the Terms.
Upon termination, your right to use the service will cease immediately. If you wish to terminate your account, you may discontinue using the service and contact us for account closure.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms.
12. Contact Information
Address: No. 332, Yude Rd, Dajia District, Taichung City, Taiwan 437
Phone: +88639287892
Email: contact@ponderflux.com
For questions about these Terms of Use, please contact us using the information above. We will respond to inquiries within a reasonable timeframe during business hours.